Privacy & Policy

Privacy Policy

At FLEXI NUTRITION LTD, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store.

Information We Collect

When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.

When you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing address, shipping address, payment details, email address, and phone number.

How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Communicate with you regarding your order or enquiries
Improve our website and customer experience
Screen orders for potential risk or fraud
Send marketing emails (only if you opt in)

Sharing Your Information

We only share your personal information with trusted third parties necessary to operate our business, such as:

Payment processors
Shipping and delivery providers
Website analytics services

We do not sell or rent your personal information to third parties.

Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can choose to disable cookies through your browser settings, but this may affect how our website functions.

Data Retention

We retain your personal information for as long as necessary to fulfil orders, comply with legal obligations, and support our business operations.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

Security

We take reasonable precautions to protect your personal information and ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.