Returns & Refund

Returns & Refund Policy

At FLEXI NUTRITION LTD, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our returns policy below.

Returns

We accept returns on eligible products within 14 days of delivery.

To be eligible for a return:

• Items must be unused and unopened
• Products must be in their original packaging
• Proof of purchase is required

For hygiene and safety reasons, we cannot accept returns on opened or used supplements.

How to Return an Item

To initiate a return, please contact our support team with your order details.

Once your return is approved, we will provide instructions on how to send your item back.

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Refunds

Once your return is received and inspected, we will notify you of the outcome.

If approved, your refund will be processed to your original payment method within 5–10 working days.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us with details of the issue.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

Include your order number and photos of the issue so we can resolve it quickly.

Non-Returnable Items

We do not accept returns on:

• Opened or used supplements
• Products not in original condition
• Items returned outside the return period

Contact Us

If you have any questions about returns or refunds, please contact us:

Email: sales@flexinutrition.com